Rules for buying and selling goods/services

RULES AND CONDITIONS

1. General provisions.

1.1 These Rules are the official legal document setting out the terms and conditions of the contract between the Buyer (hereinafter referred to as the “Buyer”) and the online shop, the websites www.knowledgebenefit.com, (hereinafter – the Seller), the rights and obligations, the conditions for the purchase of physical goods and services (courses, trainings, consultations, other events) – hereinafter – the Goods, the terms of purchase of the Goods and the conditions of payment for them, the procedure for the delivery of the Goods and the procedure for the return of the Goods, the liability of the parties, and any other provisions relating to the purchase and sale of the Goods on the online site www.knowledgebenefit.com (hereinafter – the Website) (hereinafter – the Rules).

1.2 The Buyer’s personal data shall be processed in accordance with the procedures set out in the Company’s Privacy Policy.

1.3. The Buyer, when starting to fill in the order form, must get acquainted with the Privacy Policy of the Website and confirm it by ticking the checkbox next to the statement “I have read and agree to the Privacy Policy”, which is a binding legal document for the parties.

1.4 The Buyer’s acceptance of the Terms and Conditions of Purchase, by reading the Terms and Conditions of Purchase, and by ticking the box next to the statement “I have read and agree to the Terms and Conditions of Purchase”, constitutes a binding legal document for the parties.

1.5 The following persons are entitled to purchase Goods on the Website: able-bodied private persons, i.e. persons who have reached the age of majority and whose legal capacity has not been restricted by a court order; minors (aged 14-18 years), only with the consent of their parents or legal guardians, unless they are independently disposing of their own income; legal persons; authorised representatives of all the above persons.

1.6 By ticking the checkbox at the time of placing an order that he/she has read and agrees to the Terms and Conditions of Purchase, the Customer confirms that he/she has the right to purchase the Goods on the Website in accordance with Clause 1.4 of these Terms and Conditions.

1.7 The Seller reserves the right to change, amend or supplement the Terms and Conditions at any time. When purchasing Goods on the Website, the Buyer must read the Terms and Conditions in force at the time of placing the order and acknowledge that he/she has read and accepts the Terms and Conditions provided.

2. Concluding a sale and purchase agreement.

2.1 The Purchase and Sale Agreement (hereinafter referred to as the “Agreement”) between the Buyer and the Seller shall be deemed to have been concluded from the moment when the Buyer forms a shopping cart or a Purchase Order for the Goods, specifies his/her personal data, delivery address, selects the method of payment and, having read and agreed to the Terms and Conditions of Sale and Purchase of the Goods, clicks on the link “Order”.

2.2 By this Agreement, the Seller undertakes to deliver to the Buyer the Goods ordered by the Buyer and the Buyer undertakes to accept the Goods ordered and to pay for them, in accordance with the procedure set out in these Terms and Conditions.

2.3 The Contract shall come into force when the Buyer has paid the Seller the full amount of the order for the Goods. Only upon receipt of payment for the physical Goods shall the consignment of the physical Goods commence and the time limit for delivery of the physical Goods commence.

The delivery times for physical goods are specified in the description of each physical good.

3. Rights and Obligations of the Parties.

3.1 The Buyer shall have the right to purchase the Goods on the Site in accordance with the procedures set out in these Terms and Conditions and other information sections of the Site.

3.2 The Buyer is obliged to pay for the Goods and accept them in accordance with these Terms and Conditions.

3.3 Before purchasing the Goods, the Buyer confirms that he/she has read the description of the contents of the Goods, the Terms and Conditions of Purchase (Clauses 1.3 and 1.4).

3.4 The Buyer shall comply with the time limits set out in the specific advertisements and information letters of the Goods.

3.5 The Buyer must ensure that the e-mails sent reach the addressee. The Purchaser shall also check his/her e-mail inbox to ensure that there is sufficient space for incoming e-mails and that the inbox is not overflowing. Also check your inbox spam carefully, as sometimes informative emails are sent to your inbox. This is additionally mentioned in the advertisements.

3.6 The Buyer, having purchased the Goods, undertakes to comply with the following requirements:

– photography, audio/video recording, filming of lectures, copying, distribution of materials, commercial use is strictly prohibited.
– Copying of the information contained on www.knowledgebenefit.com is strictly prohibited.
– It is strictly forbidden to forward review group links, materials, newsletters to third parties.
Violation of these requirements will result in the unilateral removal of the participant from the course review groups and the course in which he/she is participating, without further notice.

3.7 All materials and information provided are the intellectual property of the Vendor.

By using the e-shop, the websites referred to above and by purchasing the Goods, the Buyer acknowledges that the Seller’s intellectual property is protected by the applicable laws of the international intellectual property and other laws.

3.8. The time limits for viewing the Goods (courses, trainings) indicated in the advertisements and information letters are non-transferable and non-extendable.
The review periods for training courses are described in the advertisements for the Goods and in the Information Letters.
The Buyer shall have every opportunity to consult the description of the Goods in advance.

3.9 Physical Goods shall be shipped through the Seller’s designated shipper.

The Seller shall deliver the Physical Goods to the Buyer in accordance with the terms set out in the description of the Goods. These deadlines are provisional and do not apply in cases where the Seller’s warehouse does not have the required physical goods and the Buyer is informed by email of a shortage of the ordered goods or a change in the delivery date. The Buyer also agrees that in exceptional cases the delivery of the goods may be delayed due to unforeseen circumstances beyond the Seller’s control. In such case, the Seller undertakes to contact the Buyer and agree on the terms of delivery of the physical goods.

In all cases, the Seller shall be exempt from liability for breach of the time limits for the delivery of the goods if the physical goods are not delivered to the Buyer or are not delivered on time due to the Buyer’s fault or due to circumstances beyond the Seller’s control.

The Seller shall not be liable for the fact that the physical goods in the e-shop may not correspond in color, shape or other parameters to the actual size, shape and color of the goods due to the characteristics of the display used by the Buyer.

3.10 In all cases, the Buyer must immediately contact the Sender’s Customer Service Centre if any damage to the packaging is noticed during delivery.

3.11. The Buyer must in all cases immediately inform the Seller – on the day of receipt of the physical goods – if the consignment contains unordered physical goods or the wrong quantity or incomplete set of goods.

Failure to do so on the date of receipt of the physical goods shall release the Seller from liability to the Buyer.

3.12. The Buyer undertakes not to disclose his/her login data to third parties after registering on the Website. If the Buyer loses his/her login data, he/she must immediately inform the Seller by the means of contact indicated on the Website.

3.13. If the data provided by the registered Buyer in the registration form or in the order of Goods changes, the Buyer must immediately update it or inform the Seller by the e-mail address indicated on the website. If the Buyer does not inform the Seller in time of the change in the order data, the Seller shall be released from liability.

3.14. By using the Website, the Buyer undertakes to comply with these Terms and Conditions, which are expressly stated on the Website.

3.15. The Seller undertakes to enable the Buyer to use the services provided on the Website and under the conditions set out in these Terms and Conditions.

3.16. If the Seller sees that the Buyer tries to undermine the stability or security of the Site, other information tools, the Seller shall have the right to immediately restrict the Buyer’s access to the Site, as well as to the review groups and other information tools.

3.17. The Seller, for important reasons or due to unforeseen circumstances, if it is unable to complete the Purchase Order in time, reserves the right to change the terms and time, to postpone the Purchase Order or to terminate the Purchase Order by informing the Buyer and refunding the payment, if the Buyer has paid it.

4. Prices, payment procedures and terms.

4.1 The prices of the Goods on the Website and in the order form shall be quoted in euros including VAT.

4.2 The prices of physical Goods on the Website are quoted exclusive of the cost of delivery of the Goods.

4.3 The Goods ordered on the Website shall be paid for in the currency of Euro. Payment for the ordered Goods and services can be made using the payment methods specified in the description of the Goods.

4.4 Payment for the Goods is non-transferable and non-refundable.

This information is clearly and comprehensibly stated in the descriptions of the Goods purchased.
The Buyer shall have all the conditions and possibilities to familiarise himself with this information in advance before purchasing the Goods.

5. Returns and Exchanges.

5.1 Physical Goods sold are non-exchangeable and non-returnable from the date of payment for the Goods by the Buyer. Once unpacked, the Goods shall lose their merchantable value.

Payment for the Goods is non-transferable and non-refundable from the date of payment for the Goods by the Buyer.

This information is clearly and understandably set out in the descriptions of the Goods purchased and in the Conditions of Purchase.

The Buyer shall have all the conditions and possibilities to make himself/herself acquainted in advance with all the information, in accordance with the procedures set out on the Website, as well as with the Purchase Terms, before purchasing the Goods.

By purchasing the Goods, the Buyer confirms that he/she has read the Terms and Conditions of Purchase (clauses 1.3 and 1.4) and agrees to them unquestionably, and that he/she has no and will not have any complaints regarding the Goods purchased.

5.2 The Seller reserves the right to change or reschedule the dates of events.

5.3 The payment for the Goods (excluding bank charges) shall be refunded in the event of non-occurrence of the event or unforeseen circumstances beyond the control of the Seller.

6. Exchange of Information.

6.1 The Seller shall send all notices to the email address provided by the Buyer.

6.2 The Buyer shall send all notifications and questions to the means of contact specified in the “Contact” section of the Seller’s Online Shop.

7. Final provisions.

7.1 The Parties shall be excused from the performance of their obligations under these Terms and Conditions if they cannot be performed due to unforeseen circumstances beyond the control of the Parties (Force Major).